Patient Portal
Uninsured Services
Please note that the following services are not insured by OHIP, and a fee will be charged to the pstirny. Please see below for pricing details.
Sinus X-Rays
X008 – $75.00
Chest X-Ray for Immigration Purposes
X090 – $80.00
Consultation Reports for Chiropractic Exams
$40.00
If you are having any of the above examinations, you will be required to give verbal consent to proceed with the examination, and that you also agree to pay the associated fee.
Should you have any questions or concerns in regarded to the above fees, please feel free to reach out to the Ministry of Health’s Protecting Access to Public Healthcare Program by email: protectingpublichealthcare@ontario.ca or by phone: 1-888-662-6613
Patient Survey
Please take a moment to complete this survey after your examination.
Complaint Process
At Kingston Imaging Services we are committed to ensuring that all patient complaints are dealt with thoroughly and promptly.
If you have a complaint concerning the care you received, or in regard to the operation of our clinic, please feel fee to contact our Management Team by email at kingstonimagingservices@gmail.com, or feel free to give your details to one of our staff members who will pass on your information to the Management Team.
Every complaint will be diligently investigated. We are committed to providing timely resolutions and you will be promptly notified of the progress and outcome within 10 days time.
If for some reason you are not happy with the resolution of the complaint, or you feel we have not dealt with the complaint in a timely fashion, it is your right to bring you complaint to the Patient Ombudsman under the Excellent Care for All Act, 2010.
Patient Ombudsman
Mail: Box 130, 77 Wellesley Street West. Toronto, ON. M7A 1N3
Phone: 1-416-507-0339
Preparation – ultrasound
- Obstetric Ultrasound
- Pelvic Ultrasound With and Without Transvaginal
- Abdominal Ultrasound
- Small Parts Ultrasound
- Breast Ultrasound
- Vascular (Veins and Artery) Ultrasound
- MSK (Musculoskeletal) Ultrasound
Preparation for Obstetric Ultrasounds
For Pregnancy under 30 weeks
- This exam requires a full bladder
- Please finish 1 litre of water 60 minutes prior to your appointment time
- Do not empty your bladder until procedure is completed
- If your bladder is not completely filled the exam may need to be rescheduled
For Pregnancy over 30 weeks
- This exam requires a partially full bladder
- Finish 500 ml of water 60 min prior to your appointment time
- Do not empty your bladder until procedure is completed
FAQs about Obstetric Ultrasounds
1. How long does an obstetric ultrasound take?
- A typical ultrasound takes about 20-45 minutes, depending on the stage of pregnancy and the type of ultrasound.
2. Can ultrasounds detect all fetal abnormalities?
- No, ultrasounds can detect many but not all abnormalities. Some conditions may require additional tests for confirmation.
3. Is there any preparation required before an ultrasound?
- For transabdominal ultrasounds, you might need a full bladder to improve image quality. Transvaginal ultrasounds usually require no special preparation.
4. Are ultrasounds covered by insurance?
- Most health insurance plans cover necessary obstetric ultrasounds, but it’s best to confirm with your provider.
Pelvic Ultrasound With and Without Transvaginal
FAQs and Preparation for Pelvic Ultrasounds
1. Is a pelvic ultrasound safe?
- Yes, pelvic ultrasounds are considered safe as they use sound waves, not radiation.
2. How do I prepare for a pelvic ultrasound?
- For transabdominal ultrasound, a full bladder is often needed. Transvaginal ultrasound typically requires an empty bladder.
3. Can I have both types of ultrasounds in one session?
- Yes, it is common to have both to provide comprehensive evaluation.
4. Will the ultrasound diagnose all pelvic issues?
- While ultrasounds can detect many conditions, some issues may require additional tests for confirmation.
Abdominal Ultrasound
Preparation: Do not eat, drink, chew gum, or smoke for 6 hours before your appointment, but you may take medication with a small sip of water if necessary.
Small Parts Ultrasound
Preparation: Minimal preparation is required, but specific instructions might be given based on the area being examined.
Breast Ultrasound
Preparation: Little preparation is required. The patient may be asked to remove clothing and jewelry from the waist up.
Vascular (Veins and Artery) Ultrasound
Preparation: Usually minimal; patients may be advised to wear comfortable clothing.
MSK (Musculoskeletal) Ultrasound
Preparation: The area to be examined is exposed and possibly cleaned. A conductive gel is applied to facilitate sound wave transmission.
Preparation – X – Ray
What to Expect During Your X-Ray
- Preparation: Generally, no special preparation is needed for an X-ray. However, you may be asked to remove any jewelry or metallic objects that could interfere with the image quality.
- Procedure: The procedure is quick and straightforward. You’ll be positioned by a technologist who will guide you through the process. The X-ray itself takes only a few seconds.
- Comfort: Our rooms are designed to provide comfort and ease. We encourage you to ask questions or express any concerns to our staff, who are here to assist you at every step.
X- Ray Frequently Asked Questions
How safe are X-rays?
X-rays are safe and commonly used in medical diagnostics. At KIS, we use the latest technology to minimize radiation exposure while maintaining image quality.
Will I need to make an appointment for an X-ray?
While walk-ins are welcome, we recommend making an appointment to ensure a timely visit. This helps us provide you with the best possible care and reduces wait times.
Can I get a copy of my X-ray images?
Absolutely! We provide digital copies of your images and reports. Register with Pocket Health app which offers FREE access to your medical records
Do I need a referral for an X-ray?
In most cases, a referral from your doctor is required for an X-ray. Please contact us if you have any questions about the referral process.
Preparation -Bone Mineral Densitometry (BMD)
BMD Test Procedure
- Preparation: No special preparation is required. Patients may be advised to avoid calcium supplements before the test.
- During the Test: The patient lies on a padded table while the scanner passes over the body. It is a quick procedure, usually taking about 10-30 minutes.
- After the Test: Results are often discussed during a follow-up appointment, where the healthcare provider explains the T-score and Z-score, and advises on further steps if necessary.
Preparation – Echocardiogram
What to Expect During the Procedure
The echocardiogram procedure is painless and typically takes 30 to 60 minutes. Here’s what you can expect:
- Preparation: You will be asked to lie on a table, and a technician will apply a gel to your chest to enhance sound wave transmission.
- Imaging: The technician will move a handheld device called a transducer across your chest. The transducer emits sound waves that bounce off your heart and create live images on a monitor.
- Breathing: You may be asked to change positions or hold your breath briefly to capture clearer images.
- Analysis: After the test, the images are analyzed by a cardiologist to provide detailed insights into your heart’s health
Preparation – Vascular (Veins and Artery) Ultrasound
Preparation for the Procedure
Preparing for a vascular ultrasound is straightforward and generally requires minimal effort from the patient:
- Clothing: Wear comfortable, loose-fitting clothing. You may be asked to wear a gown during the procedure.
- Fasting: Typically, no fasting is required, but your doctor may provide specific instructions depending on the area being examined.
- Medications: Continue to take prescribed medications unless instructed otherwise by your healthcare provider.
- Personal Items: Remove any jewelry or accessories that may interfere with the ultrasound process.
What to Expect During the Ultrasound
The vascular ultrasound procedure is safe, painless, and usually takes about 30 to 60 minutes, depending on the specific area being examined. Here’s what you can expect:
- Positioning: You will lie on an examination table, and a trained sonographer will apply a warm, water-based gel to the skin over the area to be examined. This gel helps the ultrasound transducer glide smoothly and improve sound wave transmission.
- Imaging: The sonographer will move the transducer over the skin, capturing real-time images of your blood vessels. You may hear pulse-like sounds during the examination as the machine records blood flow.
- Comfort: You may be asked to change positions or hold your breath for a short time to obtain clearer images. Rest assured, the sonographer will ensure you are comfortable throughout the process.
- Post-Procedure: After the procedure, the gel will be wiped off your skin, and you can resume normal activities immediately. There are no known risks associated with vascular ultrasound, making it a safe option for patients of all ages.